Security Center

Your security is our top priority. Learn how to protect yourself and report suspicious activity.

Security Best Practices

Strong Passwords

Use unique, complex passwords for your banking accounts

  • Use at least 12 characters with mix of letters, numbers, and symbols
  • Never reuse your banking password for other sites
  • Consider using a password manager
  • Enable two-factor authentication when available

Safe Online Banking

Protect yourself while banking online

  • Always log in directly from our official website
  • Never click links in emails claiming to be from us
  • Look for 'https://' and the lock icon in your browser
  • Log out completely when finished banking

Mobile Banking Security

Keep your mobile banking safe and secure

  • Download our app only from official app stores
  • Use biometric login (fingerprint/face) when available
  • Keep your mobile banking app updated
  • Never save banking passwords in your browser

Card Protection

Safeguard your debit and credit cards

  • Cover your PIN when entering it
  • Check your statements regularly for unauthorized charges
  • Report lost or stolen cards immediately
  • Use contactless payments when possible

Recognize Fraud Warning Signs

Stay Alert for These Red Flags

Phishing Emails

  • Urgent requests for account information
  • Poor grammar or spelling errors
  • Generic greetings like 'Dear Customer'
  • Suspicious email addresses or domains

Phone Scams

  • Callers asking for passwords or PINs
  • Threats to close your account immediately
  • Requests for remote access to your computer
  • Pressure to act quickly without thinking

Fake Websites

  • URLs that don't match our official domain
  • Missing security certificates (no https)
  • Pop-ups asking for login credentials
  • Websites with poor design or functionality

Report Suspicious Activity

Emergency Contact

Immediate Assistance

Lost/Stolen Cards

1-800-SECURE-1

Available 24/7

Fraud Reporting

1-800-FRAUD-HELP

24/7 Security Hotline

Online Support

Secure Message Center:Available in Online Banking
Live Chat:Mon-Fri 8AM-8PM
Email:security@brentmoortrust.com

Our Security Commitments

256-bit Encryption

All data is protected with bank-level encryption both in transit and at rest.

24/7 Monitoring

Our security team monitors all transactions and account activity around the clock.

FDIC Insured

Your deposits are protected up to $250,000 per depositor by the FDIC.

Access Secure Banking